Client
L3Harris
Industries
Aviation
Duration
12 Weeks
Services
UX Audit In-field User Research Wireframes & Prototyping User Testing High Fidelity Designs Versatile Component Library
Final UI Design of the flight simulator

User Persona

User Persona
Deep Immersion & Field Research
To understand the specialist subject matter, we immersed ourselves in the world of aviation, and spent two weeks on site conducting in-field research:
Observed 20+ hours of in-SIM flight training
Reviewed & evaluated the existing user interface
Identified key users, tasks and priorities
Conducted user interviews, workshops and ethnographic observation
Created personas and user stories

User Persona
Mapping user journeys
We began by defining the foundations of an intuitive new user flows and journeys, addressing the most important tasks as well as being emphatic to the physical challenges presented by the cabin environment.
Information architecture based on user needs and behaviour
Identified key tasks and scenarios to address
Simplified user journeys with fewer steps and less jargon
Designed a new navigation system designed around the user not the technology

Screenshort of mapped user journeys
Versatile Component Library
We created a UI design layer that reflected L3Harris’s brand values and complemented our UX design recommendations
Built a simple but versatile component library of buttons, tables, switches, and dials that control all features and functionality
Employed a flat design aesthetic prioritising visual clarity and ease of use
Created a dark colour palette optimised for low light environments
Prioritised a clean look and feel for maximum readability and comprehension
Liaised closely with the technical team to ensure validity

Component Library
Flexible Testing Strategy
We implemented a flexible testing strategy – ensuring feedback from a variety of users in different locations was captured in a consistent format.
Inclusive survey design and tone of voice to maximise comprehension and completion rates across EU regions
Quantitative and qualitative feedback with follow up interviews
Remote testing strategy sympathetic to user’s environment and device preferences
Comprehensive qualitative and quantitative data analysis

Prototype used in testing


